Soon Tables and documents
Airtable + MoreSend: Airtable bases as your customers, orders or knowledge, connected to every conversation
This connection is being built. This is how it will work once it ships. Until then, you can connect any system with an API through Tools.
What you’ll be able to do
The robot and your reps work with Airtable from inside the conversation.
- The robot finds records by a field you map
- Create and update records from the chat
- Comment on a record
- A table as robot knowledge
Controls and approvals
- We build the search, so the robot never sends its own formulas
- Creating, updating and commenting on records waits for a rep’s approval
- A customer sees only their own records, in the tables you set
Events that start a flow
Each of these events can start a Studio flow.
- Record created
- Record updated
- Record deleted
Ready-made flows
Start from a template and adapt it to your business.
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Lead to record
Every new lead opens as a record, with the details collected in the chat.
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Status changed, a message to the customer
A record that moves to the status you pick sends the customer an update.
More in this category
- Google Sheets · Soon
- Google Drive · Soon
- DocuSign · Soon
- Israel vehicle registry · Soon
Want Airtable first?
Tell us how you work with Airtable, and we’ll let you know the moment the connection is ready. Meanwhile, we’ll show you what works today.